Terms of services
Ownership
Upon acquisition, full ownership of the timepiece transfers from The Ancient Hour to the client. Until the moment of sale is completed, we guarantee clear and undisputed title. Thereafter, all rights of ownership are exclusively held by the purchaser.
Independent Operation
The Ancient Hour operates as an independent house within the world of horology. While select third-party specialists may be engaged for servicing or sourcing components, every element is held to our uncompromising standards. All warranties and aftercare are provided solely by The Ancient Hour.
Product Authenticity
We stand behind the authenticity and integrity of every piece we offer. In the unlikely event of any discrepancy in description or authenticity, The Ancient Hour is committed to resolving the matter with discretion and fairness—through repair, exchange, or refund, as deemed appropriate.
No Third-Party Affiliation
The Ancient Hour and its curated pieces remain entirely independent and are not affiliated with any external brands or entities. We actively respect intellectual property rights and address any concerns in accordance with applicable legal standards.
Client Responsibility
Clients are encouraged to review all product descriptions and imagery carefully prior to purchase. Should a piece not align with its description, or if any concern arises post-purchase, The Ancient Hour provides a clear and structured process for resolution, as outlined in our Return Policy.
Use of Service
By engaging with our services, clients agree to do so with integrity and in full compliance with applicable laws. Any form of misuse—including fraudulent claims, improper handling, or unlawful activity—will not be tolerated.
Amendments
The Ancient Hour reserves the right to refine or update these Terms at its discretion. Any changes will be communicated via our official channels, including our website or registered email communications. Continued use of our services constitutes acceptance of these revisions.
Limitation of Liability
The Ancient Hour shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to shipping delays or transit-related issues. Liability, in all cases, is limited strictly to the purchase value of the item.
Dispute Resolution
Any disputes arising under these Terms shall be addressed through mediation or arbitration, as determined by The Ancient Hour, ensuring a professional and efficient resolution process.